The journey of your new bike

As soon as you order your bike online, we get straight to work to make sure you receive it at home or pick it up at our store as soon as possible.

Shipping a bike is a bit more complex than you might expect. On this page we will therefore take you on the journey of your bike, so you know what to expect.

 

The journey of your bike

1.Warehouse

As soon as you place your order in our webshop, an order arrives at our warehouse. Here, your bike has to be picked and shipped to our workshop. This usually takes 2-3 business days.

 

2. Workshop.

When the bike (and any accessories you ordered with it) is delivered to the workshop, it is scheduled to be assembled. From the factory, we receive the box in a box as a kind of building kit. In our workshop, our expert mechanics assemble the bike, making sure everything runs smoothly.

Any accessories you bought with your bike are also installed by us. Each bike takes us around 1-2 hours, so your bike will take around 2-3 business days to complete this part of the process. This depends heavily on how busy it is, so it might also be ready within a day!

 

3. Shipping.

To make sure your bike is delivered to you or the shop in the right condition, we use a courier to deliver the bikes. This way, we can garantuee you can start cycling as soon as it is delivered. 

 

4. Delivery

The day after we give the bike to the courier, they will come to your house to make you happy with your new bike. 

Picking up your bike in the shop? Then the shop will contact you as soon as your bike is ready.